========================================================================================== KONICA MINOLTA bizhub 958/558/368/367 Series PCL/PS/XPS/FAX Printer Driver Printer Software Document 22/12/2016 PCL Version 7.1.1.0 PS Version 7.0.2.0 XPS Version 7.0.2.0 FAX Version 7.0.2.0 Printer Installer Version 9.6.1.0 Copyright (C) 2003 KONICA MINOLTA, INC. ========================================================================================== This document contains information about the software of this printer. In addition, the problems that may happen when this printer is used and the solutions are mentioned. Read through this document before you use this printer. ****************************************************************************************** Readme File Contents ****************************************************************************************** 1. Software End User License Agreement 2. Introduction 3. System requirements 4. Changes to this printer driver from an earlier version 5. How to install/uninstall 6. File Composition 7. How to check the version in a printer driver 8. Attentions and Restrictions 9. Apache License ////////////////////////////////////////////////////////////////////////////////////////// 1. Software End User License Agreement ////////////////////////////////////////////////////////////////////////////////////////// PLEASE READ CAREFULLY THE LICENSE AGREEMENT BELOW BEFORE OPENING THE PACKAGE OF THIS SOFTWARE ("SOFTWARE"), DOWNLOADING, INSTALLING OR USING THE SOFTWARE. OPENING THE PACKAGE, OR DOWNLOADING, INSTALLING OR USING THE SOFTWARE SHALL BE DEEMED YOUR LAWFUL ACCEPTANCE OF THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THEM, DO NOT DOWNLOAD, INSTALL, USE THE SOFTWARE, NOR OPEN THE PACKAGE. 1. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS This is a license agreement and not an agreement for sale. KONICA MINOLTA, INC. ("KONICA MINOLTA") owns, or has been licensed from other owners ("KONICA MINOLTA Licensor"), copyrights and other intellectual property rights of the Software, and any and all rights and title to the Software and any copy made from it are retained by KONICA MINOLTA or KONICA MINOLTA Licensor. In no event, this Agreement shall be deemed to assign any copyright and/or any intellectual property rights of the Software from KONICA MINOLTA or KONICA MINOLTA Licensor to you. The Software is protected by copyright laws and international treaty provisions. 2. LICENSE KONICA MINOLTA hereby grants to you a non-exclusive and limited license, and you may: (i) install and use the Software only on your computer(s) connected with a product for which this Software is designed; (ii) allow users of the computers described above to use the Software, provided that you assure that all such users comply with the terms of this Agreement; (iii) use the Software only for your own customary business or personal purpose; (iv) make one copy of the Software only for backup purpose in the support of the normal and intended use of the Software; (v) transfer the Software to other party by transferring a copy of this Agreement and all documentation along with the Software, provided that (a) you must, at the same time, either transfer to such other party or destroy all your other copies of the Software, (b) such transfer of possession terminates your license from KONICA MINOLTA, and (c) you must assure that such other party has agreed to accept the terms and conditions of this Agreement. If such other party does not accept such terms and conditions then you shall not transfer any copy of the Software. 3. RESTRICTIONS (1) You shall not without the written consent of KONICA MINOLTA: (i) use, copy, modify, merge or transfer copies of the Software except as provided herein; (ii) reverse engineer, reverse assemble, reverse compile or any other way analyze the Software; (iii) sublicense, rent, lease or distribute the Software or any copy thereof; or (iv) remove, use, or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Software. (2) You agree that you will not export the Software in any form in violation of any applicable laws and regulations regarding export control of any country. 4. DISCLAIMER OF WARRANTIES (1) If the Software is furnished on DVD or other tangible object that is used for storage of digital data (hereinafter collectively "Storage Medium"), KONICA MINOLTA warrants the Storage Medium to be free from the defects in material and workmanship under normal use, for a period of ninety (90) days from the date of delivery to you. WITH THE EXCEPTION OF THE FOREGOING EXPRESS WARRANTIES APPLICABLE TO STORAGE MEDIUM ONLY, THE SOFTWARE IS PROVIDED TO YOU "AS IS" WITHOUT ANY WARRANTIES WHATSOEVER. KONICA MINOLTA, ITS AFFILIATE COMPANIES AND KONICA MINOLTA LICENSOR DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. (2) IN NO EVENT WILL KONICA MINOLTA, ITS AFFILIATE COMPANIES NOR KONICA MINOLTA LICENSOR BE LIABLE FOR ANY LOST PROFITS, LOST DATA, OR ANY OTHER INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM USE OR INABILITY TO USE THE SOFTWARE INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL OR OTHER DAMAGES OR LOSSES, EVEN IF KONICA MINOLTA, ITS AFFILIATE COMPANIES OR KONICA MINOLTA LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM. (3) The disclaimer of warranty hereunder does not affect your statutory rights. In case of the disclaimer is not allowed by applicable law, the disclaimer shall only apply to you to the maximum extent permitted by the law. 5. TERMINATION You may terminate this license at any time by destroying the Software and all your copies of it. This Agreement shall also terminate if you fail to comply with any terms hereof. Upon such termination, you must immediately destroy all copies of the Software in your possession. 6. GOVERNING LAW This Agreement shall be governed by the laws of Japan. 7. SEVERABILITY In the event that any part or parts of this agreement shall be held illegal or null and void by any court or administrative body of competent jurisdiction, such determination shall not effect the remaining parts of this agreement and they shall remain in full force and effect as if such part or parts determined illegal or void had not been included. 8. NOTICE TO US GOVERNMENT END USERS The Software is a "commercial item," as that term is defined at 48 C.F.R. 2.101 (October 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212 (September 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S. Government End Users shall acquire the Software with only those rights set forth herein. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY OTHER STATEMENTS OR REPRESENTATIONS THAT ARE INCONSISTENT WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT. NO AMENDMENT TO THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY OPENING THE PACKAGE, DOWNLOADING, INSTALLING OR USING THE SOFTWARE YOU AGREE TO ACCEPT THE TERMS OF THIS AGREEMENT. ////////////////////////////////////////////////////////////////////////////////////////// 2. Introduction ////////////////////////////////////////////////////////////////////////////////////////// This printer driver is a software that controls KONICA MINOLTA bizhub 958/558/368/367 Series. This is required to print with KONICA MINOLTA bizhub 958/558/368/367 Series from your PC. Supported devices : bizhub 958 bizhub 808 bizhub 758 bizhub 558 bizhub 458 bizhub 368 bizhub 308 bizhub 367 bizhub 287 bizhub 227 ////////////////////////////////////////////////////////////////////////////////////////// 3. System requirements ////////////////////////////////////////////////////////////////////////////////////////// Supported OS : Windows Vista Home Basic * Windows Vista Home Premium * Windows Vista Ultimate * Windows Vista Business * Windows Vista Enterprise * Windows Server 2008 Standard * Windows Server 2008 Enterprise * Windows 7 Home Basic Windows 7 Home Premium * Windows 7 Ultimate * Windows 7 Professional * Windows 7 Enterprise * Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows 8.1 * Windows 8.1 Pro * Windows 8.1 Enterprise * Windows Server 2012 Standard Windows Server 2012 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Datacenter Windows 10 Home * Windows 10 Pro * Windows 10 Enterprise * Windows 10 Education * Windows Server 2016 Standard Windows Server 2016 Datacenter * 32-bit (x86) and 64-bit (x64) editions of Windows are supported. Other : 1. The following versions of Microsoft .NET Framework must be installed in order to use the LDAP server in the Fax driver. Microsoft .NET Framework - Microsoft(R) .NET Framework 2.0 (SP1 or later) - Microsoft(R) .NET Framework 3.0 (SP1 or later) - Microsoft(R) .NET Framework 3.5 In Windows 7, Windows Server 2008 R2 necessary .NET Framework is installed. 2. The following versions of Microsoft .NET Framework must be installed in order to use Print Preview. Microsoft .NET Framework - Microsoft(R) .NET Framework 3.0 - Microsoft(R) .NET Framework 3.5 In Windows 7, Windows Server 2008 R2 is necessary when .NET Framework is installed. ////////////////////////////////////////////////////////////////////////////////////////// 4. Changes to this printer driver from an earlier version ////////////////////////////////////////////////////////////////////////////////////////// PCL Version 7.1.1.0 PS Version 7.0.2.0 XPS Version 7.0.2.0 FAX Version 7.0.2.0 - New ////////////////////////////////////////////////////////////////////////////////////////// 5. How to install/uninstall ////////////////////////////////////////////////////////////////////////////////////////// There are two methods for installing this printer driver: automatic installation using an installer or manual installation using Add Printer. These two methods are described in the following sections. The following is a description for Windows 7. See Installation guide or Reference guide for details and for other OS. ========================================================================================== 5-1. Cautions when installing ========================================================================================== Please read the following notes before use. 1. When you start the installer and install the printer, it is necessary to log in by the user who has the administrator power to the installing computer. 2. When you selected a printer which belongs to one of computers in "WORKGROUP" of "My Network" and installed the printer driver, you may not open the printer property of the installed printer. ==>In this case, please install the printer driver by its installer. 3. When you installed the network printer by using [Browse for Printer] in [Printers and Faxes] folder, you may not open the printer property of the installed printer. ==>In this case, please install the printer driver in the way described below. 3-1. Select [Local printer] and [Create a new port] in [Select a Printer Port] window. 3-2. Select [Local Port] for [Type of port] and enter "\\NetBios name\service name" for [Port Name] 3-3. After that, install the printer driver according to the Wizard. 4. When the driver installed in Windows Server 2008 is shared and installing the driver with which the number of bits differ from the additional driver, the message "Input the path to Windows Media" may be displayed. ==>In the case, please install the printer driver in the way described below. 4-1. Please prepare the driver to add Windows Vista or Windows Server 2008 and PC in which the OS with the same number of bits is installed, and assign the drive (example: C drive) to which Windows is installed in the server side as a network drive. 4-2. When the above-mentioned message comes out at the time of a driver addition, Please select [Reference] button and specify the file in which the above-mentioned network drive was required. 5. When you specify the path of the shared printer by [Manual Selection] of Installer, you can not find the printers from [Reference] button in Windows 7 and Windows Server 2008 R2 or later operating system. ==>In this case, please enter the path of the shared printer directly. ========================================================================================== 5-2. Automatic installation using an installer ========================================================================================== 1. Turn on your computer and start Windows. 2. Insert the Printer Driver DVD in the DVD drive of your computer. 3. Click [Printer Install]. 4. Read the contents of the displayed [Installer license agreement] screen. Click [AGREE] button, and then follow the instructions that appear on the screen to complete the installation. If you click [DISAGREE], the screen returns to the main menu screen and the installation is cancelled. ========================================================================================== 5-3. Manual installation using Add Printer ========================================================================================== Try the following manual installation steps if you cannot install from DVD install program. 1. Insert the Printer Driver DVD in the DVD drive of your computer. 2. Exit the installer. 3. Open Devices and Printers by clicking the [Start] button , and then, on the Start menu, clicking Devices and Printers. 4. Click [Add a printer]. 5. Set the printer port based on printer connections. 5-1. When you create a port on a network connection (LPR/Port9100) 5-1-1. Click [Add a local printer] 5-1-2. Select [Create a new port] and choose [Standard TCP/IP Port] for the [Type of port]. Click [Next]. 5-1-3. Change [Device type] to [TCP/IP Device] and type the IP address of the printer into the [Hostname or IPaddress] field.Click [Next]. 5-1-4. Select [Custom] from [Device type] and click [Settings]. 5-1-5. Change settings to suit the port and click [OK]. For LPR connection, click [LPR], and then enter [lp] in the [Queue Name] box. For Port9100, click [RAW], and then enter the RAW port number (the default setting is "9100") in the [Port Number] box. 5-1-6. Click [Next]. Skip to step 6. 5-2. When you search for printers on network connection (LPR/Port9100) 5-2-1. Turn on the power of the machine while it is connected to the network. 5-2-2. Click [Add a network, wireless or Bluetooth printer]. Connected printers are detected. It may take a long time to find all printers. 5-2-3. In the list of available printers, select the one you want to use, and then click [Next]. If more than one printer is detected, select the printer with IP address of this machine. 5-2-4. Select [Custom] from [Device type] and click [Settings]. 5-2-5. Change settings to suit the port and click [OK]. For LPR connection, click [LPR], and then enter [lp] in the [Queue Name] box. For Port9100, click "RAW", and then enter the RAW port number (the default setting is "9100") in the [Port Number] box. 5-2-6. Click [Next]. Skip to step 6. 5-3. When you search for printers on network connection (IPP) 5-3-1. Turn on the power of the machine while it is connected to the network. 5-3-2. Click [Add a network, wireless or Bluetooth printer]. 5-3-3. In the dialog box, click [The printer that I want isn't listed]. 5-3-4. In the URL field in the next dialog box enter the printer's network pathname in one of the following formats and then choose [Next]: http:///ipp 6. Click [Have Disk]. 7. Click [Browse]. 8. Locate the directory on the DVD where the printer driver files are located and then click "Open". Select the directory depending on using printer driver, OS, and language. 9. Click [OK]. 10. Click [OK] or [Next]. 11. Follow the on-screen instructions. 12. Click [Finish]. This completes the printer driver installation. 13. When installation is complete, make sure that the icon of the installed printer appears in the [Printers] window. 14. Remove the DVD from the DVD drive. ========================================================================================== 5-4. How to automatically uninstall the print driver from the [Start] menu ========================================================================================== If you installed the printer driver using an installer program, the printer driver delete function is included. - You must have administrative rights on the computer to uninstall the printer driver. 1. Click Start and then click All Programs. 2. Click [KONICA MINOLTA] from the displayed menu. 3. Select the printer driver that you want to delete and click [Uninstall Printer Driver]. 4. The installer appears and [Select a driver to uninstall] will be displayed. Please select the driver you want to delete and click [Uninstall]. To complete the uninstall printer driver procedure, follow the directions provided by the Wizard. 5. When you are prompted to confirm the computer restart process, click [OK] and then restart the computer. This completes the uninstallation procedure. ========================================================================================== 5-5. Automatic uninstallation using an installer ========================================================================================== You can delete the printer driver using the installer if you installed the driver using the installer. - You must have administrative rights on the computer to uninstall the printer driver. 1. Turn on your computer and start Windows. 2. Insert the Printer Driver DVD in the DVD drive of your computer. The install program will start automatically and the main menu will be displayed. 3. Click [Printer Install] in the main menu screen. 4. The [Installer license agreement] screen will apperar. Click the [Agree] button to proceed. 5. Select [Delete] and click next. 6. Select the printer driver to be deleted from [Uninstall Printer Driver], and then click [Uninstall]. To complete the uninstall printer driver procedure, follow the directions provided by the Wizard. 7. When you are prompted to confirm the computer restart process, click [OK] and then restart the computer. This completes the uninstallation procedure. ========================================================================================== 5-6. How to uninstall manually ========================================================================================== If a printer driver is installed without using an installer, the printer driver must be uninstalled manually. - You must have administrative rights on the computer to uninstall the printer driver. - If the User Account Control window appears, Click the Allow button or the Continue button. 1. Open Devices and Printers by clicking the [Start] button, and then, on the Start menu, clicking Devices and Printers. 2. Right-click the icon for the printer and select [Delete]. 3. On the Deletion Confirmation dialog box, click the [Yes] button. 4. Click one of the printer icons displayed in [Printers and Faxes], and click [Print server property] on the toolbar. 5. Click the [Driver] tab. 6. Click [Changing print driver settings]. 7. Select the printer driver to be deleted from the Installed Printer Drivers list, and then click [Delete]. 8. Select [Remove driver and driver package] on [Remove Driver And Package] screen and click [OK]. 9. When you are prompted to confirm the deletion, click [Yes]. 10. When you are prompted to confirm the deletion again, click [Delete]. 11. Close the [Print Server Properties] dialog box, and then restart the computer. This completes the uninstallation procedure. ////////////////////////////////////////////////////////////////////////////////////////// 6. File Composition ////////////////////////////////////////////////////////////////////////////////////////// [Windows]Folder |-[Driver] |-[Drivers] |-[FAX] |- [DE] FAX Driver for German |- [EN] FAX Driver for English |- [ES] FAX Driver for Spanish |- [FR] FAX Driver for French |- [IT] FAX Driver for Italian |- [JA] FAX Driver for Japanese |- [KO] FAX Driver for Korean |- [ZH-CN] FAX Driver for Simplified Chinese |- [ZH-TW] FAX Driver for Traditional Chinese |-[PCL] |- [DE] PCL Driver for German |- [EN] PCL Driver for English |- [ES] PCL Driver for Spanish |- [FR] PCL Driver for French |- [IT] PCL Driver for Italian |- [JA] PCL Driver for Japanese |- [KO] PCL Driver for Korean |- [ZH-CN] PCL Driver for Simplified Chinese |- [ZH-TW] PCL Driver for Traditional Chinese |-[PS] |- [DE] PS Driver for German |- [EN] PS Driver for English |- [ES] PS Driver for Spanish |- [FR] PS Driver for French |- [IT] PS Driver for Italian |- [JA] PS Driver for Japanese |- [KO] PS Driver for Korean |- [ZH-CN] PS Driver for Simplified Chinese |- [ZH-TW] PS Driver for Traditional Chinese |-[XPS] |- [DE] XPS Driver for German |- [EN] XPS Driver for English |- [ES] XPS Driver for Spanish |- [FR] XPS Driver for French |- [IT] XPS Driver for Italian |- [JA] XPS Driver for Japanese |- [KO] XPS Driver for Korean |- [ZH-CN] XPS Driver for Simplified Chinese |- [ZH-TW] XPS Driver for Traditional Chinese |-[Lang]Folder Various Setting for each language / Help files |-[Bmp]Folder Bitmap file used in installer |-[Readme]Folder |-[EN] |- [Readme.txt] Readme file for English (This file) |-[JA] |- [Readme.txt] Readme file for Japanese |-[setupsub]Folder Subdirectory for this installer |-[Setup64.exe] Printer Driver Installer |-[Setup.exe] Printer Driver Installer ////////////////////////////////////////////////////////////////////////////////////////// 7. How to check the version in a printer driver ////////////////////////////////////////////////////////////////////////////////////////// The version information appears by selecting the following from the print settings of the driver in the printer folder after installing the printer driver. - PCL/PS/XPS/FAX [Other]Tab -> [About...] ////////////////////////////////////////////////////////////////////////////////////////// 8. Attentions and Restrictions ////////////////////////////////////////////////////////////////////////////////////////// This printer offers many convenient functions. Depending on the application, similar functions are realized by itself. In such a case, please be careful of the setting method etc. ========================================================================================== 8-1. Attentions and Restrictions of each functions ========================================================================================== 1. Paper Size Setting 1-1. When not printing as paper size setting - Paper size can be set by the printer property, but it may become invalid the paper size that is specified on the printer property according to the application to use. ==>Please set the paper size on the Print menu of the application. 1-2. Wide Paper When you use a Wide paper, load the paper in the tray and set the paper size in the printer before the printing operation. ==>For the setting procedure, please refer to the User's Guide for the printer. 1-3. Registration of Custom Size Please perform registration of Custom Size by administrator. 2. Paper Tray Setting 2-1. Cannot set Paper Tray. - To set an optional tray for the Paper Tray, the optional Paper Source unit is necessary. Also, you need to select the Paper Source unit in the [Device Option] setting of the printer driver. ==>Please check the existence of Paper Source unit and the [Device Option] setting. - Paper Tray may have restriction depending on the specified paper size. 2-2. When Paper Tray setting doesn't work as specified. - Paper Tray can be set by the printer property, but it may become invalid the Paper Tray that is specified on the printer property according to the application to use. ==>Please set the Paper Tray on the Print menu of the application. - Paper may be fed from the tray other than the specified one depending on the paper size set up on the printer. 3. Original Orientation Setting 3-1. Original Orientation setting doesn't work as specified. Original Orientation can be set by the printer property, but it may become invalid the Original Orientation that is specified on the printer property depending on the application to use. ==>Please set Original Orientation in the application. 4. Collate Functions 4-1. Collate doesn't work as specified. Collate is able to be set by the printer property, but the following situation may occur depending on the application to use if you specify Collate on the Print menu. - If [Combination] is specified, the last page of No. n copies and the first page of No. n+1 copies are printed on the same paper. - If [2-Sided] is specified, the first page of No. n+1 copies is printed on 2nd side of the last page of No. n copies. - If [Booklet] is specified, all prints are collected into one book and printed. - If [Staple] is specified, all prints are collected into one set and stapled. - If [Distribution Control Number] is specified, all prints are printed with the same number. - If [Secure Print] is specified, the waiting documents for print for specified number of copies are stored in the printer. - If [Watermark] is specified only on the first page of multiple copies of printing, it will be stamped only on the first page of the first copy. - Even if [Offset] is specified, it will be output without offset. ==>Please set No Collate on the Print menu and specify Collate on the printer property. 5. Copies Setting 5-1. Copies Setting doesn't work as specified. Copies can be set by the printer property and the Print menu of most of applications, but the priority of setting between the printer property and the Print menu is different depending on the application to use. ==>First, please set 1 for the copies on the Print menu and specify the required copies by the printer property. If only 1 copy is printed with this setting, please specify the required copies on the Print menu. 5-2. [Proof Print] and Copies In Microsoft Excel, even though [Proof Print] function is selected and multiple copies are set for print, all copies of document will be printed without storing. ==>[Proof Print] function can not be specified with 1 copy. Also, even if the multiple copies are set in Excel, Proof Print function is cancelled because all data are printed only 1 copy with number of set. This can be solved by un-checking [Print on copy unit]. 6. [Front Cover] / [Back Cover] 6-1. Paper for [Front Cover] / [Back Cover] When you use Front and/or Back Cover function, it is necessary to set the correct paper beforehand in the Paper Tray for Front and/or Back Cover that is specified by the printer driver. 7. [User Authentication] / [Account Track] 7-1. [User Authentication] / [Account Track] for use When you use the printer that requires [User Authentication] / [Account Track] before printing, print is not accepted without entering the correct [User Name], [Department Name] and [Password]. 7-2. When the Limitation for printing is exceeded at the [Account Track] When the Account Track mode and Limitation for printing are enabled in the printer, if there is a job that stops in the middle of printing as the limit is reached, any following jobs are not printed unless the stopping job is canceled. Please ask your administrator to cancel the limitation to output the stopping job or someone must delete the job after confirmation. 7-3. [Device Option] in [Account Track] The [Account Track] displayed on the [Device Option] displays the status of the "[Account Track] of main body device". Account Track status cannot be displayed on the Printer driver when using the Enhanced Server Authentication since the status of the "[Account Track] of Enhanced Server Authentication" could not be acquired. 7-4. When verifying the registered user or account information, the verification will fail when [Enable Single Sign-On functionality for printing functions] is enabled. ==>Please do not enable [Enable Single Sign-On functionality for printing functions] on [User Authentication/Account Track] dialog in the [Basic]tab of the Properties, when [Settings]tab - [Verify Authentication settings before printing] is enabled. If [Enable Single Sign-On functionality for printing functions] is enabled and then printing is executed, the document cannot be printed. 8. [Booklet] and [Center Staple and Fold] 8-1. Blank of Paper Center Part When [Booklet] and [Center Staple and Fold] are specified, blank space with a width of about 10mm will occur in the center of paper. ==>Please make more than 5mm blank space of the original, then print it. 9. Two-way Communication 9-1. Acquire Device Information When you installed the printer driver to a client computer by Point and Print, you can not use [Configure]-[Acquire Device Information] in the printer property. ==>Please set the composition of Device Options manually or acquire the option information on the server. 9-2. About Two-way communication of Printer Driver and MFP This printer driver is able to acquire MFP's information via the network communication. Please update more than Internet Explorer 6.0 (Service pack 1) to take full advantage of this printer driver. ==>MFP's information may not be acquired depending on the Internet Explorer version. 10. Custom Size 10-1. Paper Width If you specify a paper wider greater than 12.248 inches (311.1mm) when you set the custom size, the printing results are not guaranteed. 11. OS Restrictions 11-1. Wartermark in PCL driver for x64 Edition When printing the document with odd number of pages with specifying [Duplex] and [Watermark], a blank page would be added after the last page and the watermark would be printed on the blank page. 11-2. File name of Phone Book Fax driver could not read the Phone Book file with long file or folder name because of the OS's restriction. 11-3. Watermark and FAX Cover Sheet on Windows Vista x64 When printing with Copy Track authentication from 32bit application running on Windows Vista x64, the Watermark and FAX Cover Sheet might not be printed correctly. 11-4. Printing test pages [Yes] will be specified in the [Color Support] item in the printed test page. 11-5. [General] tab in the Printer Property Although this machine is Black and White machine, [Color: Yes] is specified. 11-6. PS Driver for Windows 7 There will be a blank space in the window since the window size of the Print Setting is bigger that the other drivers. This will have no effect on the print operation. 11-7. Using a WSD Port Connection in Windows 7 and Windows Server 2008 R2 The Printer Driver must be installed in order to connect to the device using the WSD port in Windows 7 and Windows Server 2008 R2. 11-8. About Watermark printing in Windows 8.1 In some instances, the Watermark is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-9. About Text on Tab printing in Windows 8.1 In some instances, Text on Tab is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-10. About [Copy Security] printing in Windows 8.1 In some instances, [Copy Security] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-11. About [Excel Job Control] printing in Windows 8.1 In some instances, [Excel Job Control] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-12. About [Remove White Background] printing in Windows 8.1 In some instances, [Remove White Background] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-13. About [Per Page Setting] printing in Windows 8.1 In some instances, [Per Page Setting] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-14. About [Create Host Image] or [Create Shared Folder Image] printing in Windows 8.1 In some instances, [Create Host Image] or [Create Shared Folder Image] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-15. About [Print Host Image] or [Print Device Image] printing in Windows 8.1 In some instances, [Print Host Image] or [Print Device Image] is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. - Printer Property -> [Settings]Tab - [EMF Spool] -> ON - Printer Property -> [Advaced]Tab - [Enable advanced printing features] -> ON 11-16. Restriction of Cover Sheet in Windows 8.1 x86 In some instances, the Cover Sheet is not printed when the print is executed from Microsoft Word 2010 or Microsoft Excel 2010. 12. Others 12-1. Screen Font When printing with using screen fonts installed in your computer, some of fonts or characters may not be printed correctly. 12-2. When sending plural printing jobs to Network Port If multiple copies of document is sent to each port such as IPP, SMB, RAW and LPR at the same time. The print out of one set of document may be separated by another print job. ==>In this case, select Uncollated. 12-3. Copies Setting in Application Some applications may allow you to set copies more than the device's limitation, but the printer can not print as specified in the applications. 12-4. Blank Page According to the application to use, when the data has odd number pages, it may be added the blank paper if [2-Sided] function is available. In that case, the following phenomenon will occur. - The Watermark will be printed on the last blank page. (in case of specifying The [Watermark] function) - The Overlay will be printed on the last blank page. (in case of specifying The [Overlay] function). 12-5. Document Name displayed on the panel Based on the application that indicates the printing operation of a document, the document name may not be displayed correctly on the panel by the application problem.In this case, there is no influence in the printing result. 12-6. Orientation and FAX Cover Sheet When [Orientation] in the FAX driver is not same as the one set in the application, FAX Cover Sheet might not printed as the preview in the driver showed. ========================================================================================== 8-2. Attentions and Restrictions when using a PCL driver ========================================================================================== 1. Restrictions when using Citrix XenApp If you select 1200dpi to print a document when using the Citrix Universal Printer Driver, printing will fail. When you select 1200dpi to print a document, please use the Native Driver. ========================================================================================== 8-3. Attentions and Restrictions when using a PS driver ========================================================================================== 1. PostScript Pass through Depending on applications to use, some functions of printer drivers might not work correctly. For example, Watermarks specified by printer drivers would be printed in unexpectedly large size when printing from Adobe Photoshop. ==>this may be solved by setting [PostScript Pass through] to [Disable] in printer drivers. * The following cases are the error samples. - Output cannot be performed normally when Adobe Application and Overlay are combined. - Watermark specified by printer driver may be printed larger than the size you specified when printing with Adobe Photoshop. - Error page may be printed when printing with the Adobe application. 2. Banner Printing Please set [Length] to a value higher than 457.4mm / 18.008 inches in the Banner Printing [Custom Size Settings] dialog box on the following models. E958 E808 E758 E558 E458 E368 E308 You cannot execute Banner printing on the following models. E367 E287 E227 3. Printing Custom Size Documents 3-1. When printing the document which length and width is the same (i.e. "square" shape document) in some application, the device may print the document with rotating its direction. This means for example that staple or punch may be made in the different position of the document from the expected one. 3-2. When [Paper Size] is set to [Custom Size] and a print job is sent, the [Paper Size] set on the MFP may be different than the what is set in the Printer Driver, but the printed output will be normal. 4. Overlay Function 4-1. About Combination with [Binding Margin] When [Overlay], [Booklet], and [Binding Margin] we set simultaneously, the leading edge of the Overlay will exceed the [Binding Margin] at the time of printing. - If the [Binding Margin] is set to 10mm, the leading edge of Overlay will be mobed to 15mm. ========================================================================================== 8-4. Attentions and Restrictions when using a XPS driver ========================================================================================== 1. The driver may not be removed in the "Driver" tab of "Server Properties" due to Microsoft XPS. In this case, please delete it after PC reboot. 2. Printing could not be performed by enabling "Printing directly to the printer." 3. When the file is outputted with Point&Print, filter function is not available and the file is stored by standard setting. 4. Form could not be created when "Rendering Printing Job with client computer" is turned OFF in the sharing Tab of Device Property in Point&Print. 5. When you install the XPS driver via SMB, please perform the following steps Open Devices and Printers by clicking the [Start]button. From the Start menu, click Devices and Printers. Click [Add a printer]. Select [Create a new port] - [Local Port] and then enter "\\NetBios name\service name" for the [Port Name]. Please enter the same [Net BIOS Name] and [Service Name] set for the device. If you do not follow these procedures, the driver installation may be unsuccessful. 6. Banner Printing Please set [Length] to a value higher than 457.4mm / 18.008 inches in the Banner Printing [Custom Size Settings] dialog box on the following models. E958 E808 E758 E558 E458 E368 E308 You cannot execute Banner printing on the following models. E367 E287 E227 ========================================================================================== 8-5. Attentions and Restrictions when using a Printer Preview ========================================================================================== Printer Preview function is only on XPS Driver. 1. Please install .NET Framework 3.0 or 3.5 and enable .NET Famework to use Print Preview. 2. When following output method is selected Print Preview function is not work even if [Display the preview when printing] is enabled. - When [Print to File] is specified ON in the print setting of each applications - Device Property -> [Print to the following Port(s)] in Port tab -> [FILE:] 3. If you start the printer driver setting from Print Preview, you can not change [original size]. 4. There is a possibility of the settings is cleared depending on the device settings when Staple or Hold are specified even if there is no warning in Print Preview. 5 .There is a possibility that staple, punch and fold setting will be canceled depending on the paper direction that is set in the device. In additiion staple's angle may be displayed differently. 6. There is a possibility that staple, punch and fold setting will be canceled depending on the paper size and the paper direction that is set in PI Tray. 7. If you use a large amount of print data,it may fail because of an out of memory. In this case, by disabling "Display the preview when printing", printing can be performed. In addition, it may improve by adding more memory on your PC. 8. If you use a large amount of print data in merge function, it may take a lot of time to show Preview Display or may cause termination of [Print Preview] application. In this case,this problem may be solved by adding more memory on your PC. 9. The document will not be displayed in Print Preview if the printer driver is [Offline] or in [Wait Mode]. Printing will not start and the document cannot be acquired. When the destination printer is powered OFF or the computer is not connected to the destination printer via the LAN or USB Port, the printer's status will be [OFFLINE]. Please check the printer driver status using the Printer Preview. 10. When you print a document with an odd number of pages as a double-sided document, printing with Microsoft Word 2007 or Microsoft Word 2010, the blank page may be displayed as the last page. In these cases, you can delete the blank page by [Delete Pages] in Print Preview. ========================================================================================== 8-6. Cautions and restrictions with specific applications ========================================================================================== 1. Microsoft Office 1-1. AutoShapes Graphics Print in Office [* PS Driver only] If the [Transparency] check box of [Fill] column in [Format AutoShape...]- [Colors and Lines]tab is ON, the paint-out part of graphics may not be printed correctly at the time of reduction and enlargement print. 1-2. Entire workbook Print in Microsoft Excel When you print the Microsoft Excel document that has different binding direction in each sheets with the [Entire workbook] checkbox ON, it may not be printed as you specified. 1-3. Duplex Print in Microsoft Word 2007 or Microsoft Word 2010 When a document with odd number sheet is printed in duplex mode from Microsoft Word 2007 or Microsoft Word 2010, white paper which is not included in original may be printed and counted. 1-4. Custom Size printing in Microsoft Word When paper size is specified as "Custom Size", it may be printed in invert. In this case, it can be printed normally when paper size is specified as "Same as Original Size". 1-5. Edit Phone Book file at Microsoft Excel Please open the Phone Book file with changing the file extension from "csv" to "txt" and specify "character" for each field in order to edit the Phone Book exported from the FAX driver at Microsoft Excel. Also please save the Phone Book file edited at Microsoft Excel with selecting "csv" for file type. 2. Adobe Acrobat 2-1. When a printing is performed from Acrobat Reader or Acrobat, Printing may not be performed normally. ==>Please check the [Print as image] on the Print setting of the application. 2-2. Depending on the PDF file, the background may be painted with white out. When the topside of this image is printed during overlay print, the downside of the image (Original or Overlay) cannot be printed. 2-3. When printing the PDF file with turning off the "Choose Paper Source by PDF page size" checkbox in the "Print" dialog, the page with different direction from the 1st page and following pages might not be printed with correct direction since Acrobat Reader will not correctly notify the page direction of pages after the 1st page to the printer driver. 2-4. When printing landscape original using Acrobat Reader 9, the page will be rotated first then printed.[*PCL/XPS only] This means for example that staple or punch may be made in the different position of the document from the expected one. ==>In this case, it can be printed normally when [Auto-Rotate and Center] is specified to OFF in the [Print Setting] of application. 2-5. When printing landscape original using Acrobat Reader 9 on Windows Vista x64 SP2, the first page will be printed as portrait original. ==>In this case, it can be printed normally when [Auto-Rotate and Center] is specified to OFF in the [Print Setting] of application. 2-6. Please note that entering multiple copies in the Print Dialog menu will not yield the expected results when using Adobe Reader X or Adobe Acrobat X. ==>When printing a multiple number of copies using Adobe Reader X or Adobe Acrobat X, you need to configure the [Page Setup] setting first and then configure the Printer Driver Properties menu. 2-7. When [Select paper by corresponding to PDF's page size] setting available in the Acrobat`s print dialog box is enabled, ==>Please disable the [Select paper by corresponding to PDF's page size] setting and execute the print. 3. Adobe PageMaker, Illustrator 3-1. Depending on applications, such as Adobe PageMaker, Illustrator and etc, if it recognizes that it is a PostScript printer driver, the application itself may output PostScript commands. In this case, it may not be printed correctly. [* PS Driver only] 3-2. When the Illustrator file with paper size A0/A1/B1 is printed with Illustrator CS, a part of the image is lost. With Illustrator CS2 or more, this problem doesn't occur. 4. Internet Explorer, Note Pad 4-1. Check the selected printer when printing continuously by the Internet Explorer or Note Pad. Selected printer might differ from the previous selection if several same printer drivers have been installed, depending on the application limitation. ==>In this case, change the printer driver name with which selection will be changed, to less than 29 characters. 5. Excel 5-1. Check the print settings before printing when you print from Excel after switching the printer driver. Depending on the limitation of application, current printer driver setting might apply to the printer driver after switching. ==>In that case, change the name of a printer driver used to within 29 characters. 5-2. When you want to print multiple Excel sheets simultaneously, printing may not be successfully executed. This is a result of different printer driver settings for each sheet. ==>In this case, please enter the same print driver settings for all sheets within the Excel workbook. 6. PowerPoint 6-1. Please do not enable the following setting when you print from PowerPoint. It might cause to hang PowerPoint. - [Settings]tab - [Popup Authentication Dialog when printing] 6-2. The background of PowerPoint data is painted with the specified color. Because of this, when the topside of this image is printed during the overlay print with white background,the bottom of the image (Original or Overlay) cannot be printed by combination of the following driver. - PowerPoint2007 later -> PS/PCL driver 7.Modern UI [* XPS Driver only] 7-1. In some instances, Duplex output is not executed when duplex print is selected as a print setting on the Modern UI. ////////////////////////////////////////////////////////////////////////////////////////// 9. Apache License ////////////////////////////////////////////////////////////////////////////////////////// This product includes software developed by the Apache Software Foundation (http://www.apache.org/). 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